The product

Are Fresh Luminous products suitable for all skin types?

Yes, our products are designed to be gentle and effective for all skin types, including dry, oily, sensitive, and combination skin. We prioritize natural ingredients that cater to diverse skincare needs.

Are your products cruelty-free?

Absolutely! Fresh Luminous is a cruelty-free brand. We never test on animals and ensure all our products are ethically produced.

Do you use any artificial fragrances or harmful chemicals?

No, we are committed to using natural, skin-loving ingredients. Our products are free from artificial fragrances, parabens, sulfates, and harmful chemicals, ensuring a clean and gentle skincare experience.

How long will it take to see results from using the products?

Results vary based on skin type and product use, but with consistent application, you should begin to notice improvements in your skin's radiance and texture within 1-2 weeks.

Can I use multiple Fresh Luminous products together?

Yes, our products are formulated to complement each other. You can mix and match depending on your skincare needs for enhanced results.

The delivery

What shipping options do you offer?

We offer standard and expedited shipping. Shipping times and rates depend on your location. You will be provided with a tracking number once your order is dispatched.

How long does it take to receive my order?

Standard Shipping: Typically 5-7 business days

Expedited Shipping: Typically 2-3 business days
Please note that delivery times may vary depending on your location and any delays with the shipping carrier.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping fees and delivery times vary based on your location.

How can I track my order?

Once your order is shipped, you will receive an email with tracking information. You can use the provided tracking number to monitor the progress of your package.

Do you offer free shipping?

We offer free standard shipping on orders over a certain amount (e.g., $50). Please check our website or promotions page for the latest free shipping offers.